If Greener Health is part of your insurance network, there is no recurrent monthly fee. If you have a copay, you are responsible for paying this at the time of your visit when services are rendered, which will be charged to the card on file. For medication, you can use your insurance at the pharmacy just like any other prescription. Show your insurance card to the pharmacy and they will take care of the rest.

Our comprehensive monthly subscription plan is available at an affordable $90 per month for those who prefer cash-pay or are out-of-network insurance, excluding medication expenses. We pride ourselves on being the most affordable subscription-based mental health care model in North Carolina. If we are in-network with your insurance company, you are only responsible for the cost of your co-pay, which will be collected at the time of your visit.

We go the extra mile to connect you with cost-effective pharmacies in your vicinity, ensuring your prescriptions fit within your budget. Typically, a 30-day supply of our prescribed generic medication ranges from $10 to $15 per month, even without insurance, when considering pharmacy options. Feel free to inquire about medication prices before we prescribe them for you.

If Greener Hill is categorized as out-of-network for your health insurance, there’s still a potential avenue for reimbursement for the services you receive. We are committed to aiding you in the preparation of your out-of-network claim.

Our dedicated team will compile a superbill, providing a detailed breakdown of the services you have undergone. This superbill can be submitted directly to your insurance company to initiate the process of seeking reimbursement for out-of-network services.

Late-cancellation is considered cancelling an appointment less than 24 hours prior to your visit. Being able to serve North Carolinians is our top priority and appointment slots are vital to fulfilling that mission. If we are considered in-network with your insurance, you will be charged $50 for each missed appointment, which will be billed to the card on file. At this time, our cash-pay patients will not be charged a no-show visit until they accumulate over 3 late-cancellations/no-show visits in a year timeframe.

We treat a multitude of mental health conditions, including, but not limited to:

• ADHD
• Alcohol dependence (mild to moderate only)
• Anxiety
• Bipolar II disorder
• Depression
• Insomnia
• Menopausal depression
• Personality disorders
• Postpartum depression
• PTSD

 We may refer you to a high level of care based on a multitude of clinical factors.

Controlled substances are generally a drug or chemical whose manufacture, possession and use is regulated by a government, such as illicitly used drugs or prescription medications that are designated by law.

Yes, we can prescribe controlled substances, should it be clinically indicated and determined appropriate by a provider. We typically do not manage long-term benzodiazepine prescriptions, e.g., “I am here to have my Xanax refilled”. Our philosophy is benzodiazepines are useful short-term solutions, in most cases, but are prone to abuse, misuse, and dependency. Should we prescribe these, it is only on a short-term basis, usually less than 3 months. Should you already be on a benzodiazepine (alprazolam, clonazepam, lorazepam, chlordiazepoxide, etc.), we will work with you to find a reasonable alternative to begin to slowly titrate you off these. If this is not something you are interested in doing, it is likely we are not a good clinical fit to serve your needs. Additionally, we are not a detoxification facility – if you are abusing prescription or illicit drugs, we will recommend seeking care for this prior to utilizing our services. 

Regarding medications for ADHD, we can prescribe stimulants and non-stimulant medications to treat this condition, depending on clinical evidence and provider discretion.

Reminder, you will need to be seen IN-PERSON prior to being considered for any controlled-substance as a part of your treatment plan. Being seen in person is not a guarantee we will prescribe any specific medication to you – this simply makes it an option to do so if deemed clinically necessary and appropriate.

Simply send a message to your provider via the portal. Insurance companies sometimes verify medication you are prescribed is clinically necessary, as medication costs can be expensive. Usually, the pharmacy will reach out to your provider directly to let them know you need a PA filled out. Please allow 72 hours for this process to be completed. If your PA is denied, let us know and we will work with you to determine a reasonable solution.