We are a hybrid in-person/telemedicine service that offers long-term management for your mental health care needs. We are proudly based in Greenville, North Carolina. Our goal is to provide comprehensive, affordable mental health care to North Carolinians otherwise unable to access it. We strive to keep costs low and outcomes great. We only treat patients who are age 14 or older currently. We do not manage non-mental health related health concerns currently. Patients ages 14–17 need a parent or legal guardian to consent to care and attend visits.

If we’re in network with your insurance, you only pay your copay, coinsurance or deductible at each visit, charged to the card on file. There is no monthly fee. If you have a copay, you are responsible for paying this at the time of your visit when services are rendered, which will be charged to the card on file. For medication, you can use your insurance at the pharmacy just like any other prescription. Show your insurance card to the pharmacy and they will take care of the rest.

We go the extra mile to connect you with cost-effective pharmacies in your vicinity, ensuring your prescriptions fit within your budget. Typically, a 30-day supply of our prescribed generic medication ranges from $10 to $15 per month, even without insurance, when considering pharmacy options. Feel free to inquire about medication prices before we prescribe them for you.

If Greener Hill is categorized as out-of-network for your health insurance, there’s still a potential avenue for reimbursement for the services you receive. We are committed to aiding you in the preparation of your out-of-network claim.

Our dedicated team will compile a superbill, providing a detailed breakdown of the services you have undergone. This superbill can be submitted directly to your insurance company to initiate the process of seeking reimbursement for out-of-network services.

Self-pay visits are $250 for the initial visit and $100 per follow-up ($150 per follow-up starting January 1, 2027).”

Cancelling less than 24 hours before your visit, or not showing up, is charged a $75 fee to the card on file. Medicaid members are not charged this fee. Two no-shows or late cancellations within 12 months will result in discharge from the practice.

We treat a multitude of mental health conditions, including, but not limited to:

• ADHD
• Alcohol dependence (mild to moderate only)
• Anxiety
• Bipolar II disorder
• Depression
• Insomnia
• Menopausal depression
• Personality disorders
• Postpartum depression
• PTSD

 We may refer you to a higher level of care based on a multitude of clinical factors. We currently do not treat schizophrenia, bipolar I disorder, or active eating disorders (outside of binge-eating disorder).

All documentation requests are at the discretion of the provider. Specifically, for FMLA, we typically require a minimum provider/patient relationship of 6 months prior to completing this. Most paperwork requests are billed with a $50 processing surcharge, which will be collected upon completion of the paperwork via the card on file. Sometimes the fee is more, depending on the type of paperwork you need, or the time commitment required to complete it – ask your provider for more details. We are incredibly fast when it comes to completing this paperwork and strive to get everything back to you within 5 business days. If there is a delay, feel free to reach out to your provider via the portal for further inquiry. We do not conduct DOT physicals.

Controlled substances are generally a drug or chemical whose manufacture, possession and use is regulated by a government, such as illicitly used drugs or prescription medications that are designated by law.

Yes, we can prescribe controlled substances, should it be clinically indicated and determined appropriate by a provider. We typically do not manage long-term benzodiazepine prescriptions, e.g., “I am here to have my Xanax refilled”. Our philosophy is benzodiazepines are useful short-term solutions, in most cases, but are prone to abuse, misuse, and dependency. Should we prescribe these, it is only on a short-term basis, usually less than 3 months. Should you already be on a benzodiazepine (alprazolam, clonazepam, lorazepam, chlordiazepoxide, etc.), we will work with you to find a reasonable alternative to begin to slowly titrate you off these. If this is not something you are interested in doing, it is likely we are not a good clinical fit to serve your needs. Additionally, we are not a detoxification facility – if you are abusing prescription or illicit drugs, we will recommend seeking care for this prior to utilizing our services. 

Regarding medications for ADHD, we can prescribe stimulants and non-stimulant medications to treat this condition, depending on clinical evidence and provider discretion.

All patients sign a Controlled Substance Treatment Agreement. Under it: we don’t prescribe benzodiazepines together with stimulants, opioids or other sedatives. Controlled prescriptions are never sent early; refills are due 30 days from the last fill, and weekend or holiday dates move to the next business day. Lost or stolen medication is not replaced, including with a police report. Patients on stimulants are seen at least every 3 months and complete cognitive testing (Creyos). If you fill a controlled medication from another prescriber, tell us right away.

Reminder, you will need to be seen IN-PERSON prior to being considered for any controlled-substance as a part of your treatment plan. Being seen in person is not a guarantee we will prescribe any specific medication to you – this simply makes it an option to do so if deemed clinically necessary and appropriate.

Simply send a message to your provider via the portal. Insurance companies sometimes verify medication you are prescribed is clinically necessary, as medication costs can be expensive. Usually, the pharmacy will reach out to your provider directly to let them know you need a PA filled out. Please allow 72 hours for this process to be completed. If your PA is denied, let us know and we will work with you to determine a reasonable solution.